Privacy Policy

This Privacy Policy explains how Abovo Hair (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website.

1. Information We Collect

a) Information you provide

If you contact us using our website contact form, we may collect personal information that you voluntarily provide, such as:

  • Your name
  • Email address
  • Phone number (if provided)
  • Any message or details you include

We only collect this information for the purpose of responding to your enquiry.

b) Automatically collected information

We use Google Analytics, which collects certain non-personal information automatically, including:

  • Pages you visit on our website
  • Time spent on pages
  • Device type and browser
  • Approximate location (e.g. city or region)
  • IP address (anonymised where applicable)

2. How We Use Your Information

We use the information collected to:

  • Respond to enquiries submitted via our contact form
  • Provide requested information about our services
  • Understand how visitors use our website
  • Improve website performance and user experience

We do not use your information for unsolicited marketing.

3. Cookies

Our website uses cookies through Google Analytics.

Cookies are small text files stored on your device that help analyse website usage.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

4. Third-Party Services

We use Google Analytics, a web analytics service provided by Google LLC.

Google may process data in accordance with their own privacy policy. For more information, please visit: https://policies.google.com/privacy

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Information submitted through the contact form is used solely to respond to your enquiry.

Analytics data is processed by Google on our behalf.

6. Data Retention

We only retain personal information submitted via the contact form for as long as necessary to respond to your enquiry and for reasonable record-keeping purposes.

7. Data Security

We take reasonable steps to protect the information collected through our website. However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your location (including the UK and EU), you may have rights under data protection laws, including:

  • The right to access your data
  • The right to request deletion of your data
  • The right to object to data processing

To exercise these rights, you can contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Abovo Hair
Address: 57 Escourt Road, Salisbury, SP1 3AS
Email: info@abovohair.com
Telephone: 01722 433 295

11. Legal Basis for Processing (UK/EU Visitors)

We process:

  • Contact form data based on consent and/or legitimate interest (to respond to enquiries)
  • Analytics data based on legitimate interest in improving our website and services

Note: This is a basic privacy policy template and may need to be adapted to fully comply with applicable laws (such as GDPR or UK Data Protection Act), especially if you add features like online booking or marketing in the future.